Customer service is always a critical factor in order to grow a business and it is what made Holme Automotive stand out in the crowd. Not only do Chuck Holme and his employees provide high quality work, but they also make it as convenient for the customer as possible.
In March 2013, Chuck Holme opened Holme Automotive, which is a vehicle repair and maintenance shop located in Corunna. His business is classified as a Tech-Net Professional Auto Service –a network of independently-owned service centers that focus on providing quality service. This has benefited Holme Automotive because with the technology in cars constantly changing, being a Tech-Net company has made it easy to stay on top of the latest equipment. “My employees and I would go to their training once a month from October to April every year. We change as cars change.” What is great about Holme Automotive is that he emphasizes continuous learning so that their customers receive optimal service. “We strive for excellent customer service.”
What Holme likes about going to the Sarnia-Lambton Business Development Corporation is that clients can receive a lot of one-on-one assistance. “When you go in and have a meeting with them, they will actually work with you on your business plan. You will know that you will succeed before you even start your business.”
Before opening Holme Automotive, Holme had over twenty years of experience in this field. So for him, one of the best parts of being an entrepreneur is that he is able to pick and choose what he wants to do everyday. Holme jokes, “If there is a big job that comes in, I can decide to be a part of that and get one of my employees to do the oil changes.”
If he could give one piece of advice to a new entrepreneur it would be to research your area. “Look at your location, competitors and level of demand.” Holme explained how his business has grown very quickly because there was a low level of competitors located in Corunna. “If there are a lot of competitors in that one area, your demand will go right down.”
Holme Automotive is located at 618 St. Clair Parkway in Corunna and you can call (519) 862-2886 for vehicle assistance or other inquiries. Additional information can be found on its official website, www.holmeautomotive.com.