Since 1960, St. Clair Auto Repair has been serving Sarnia and has succeeded in creating a valuable experience for all of their customers. Not only do people find its employees reliable to get-the-job-done, but they give St. Clair Auto Repair rave reviews because of its excellent customer service.
St. Clair Auto Repair is a collision repair shop that is CAA-approved as well as I-CAR Gold certified, which is one of the highest recognitions for training available to businesses in this industry. His dad was the person who first opened the shop, but Richard Bellavance took over nearly thirty years ago and has since grown the business. In addition to increasing his staff from three to fifteen people, Bellavance makes sure that St. Clair Auto Repair stays up-to-date with the latest technology in order to provide the best possible service there is to offer.
Bellavance was looking for a source of financing and that was when Sarnia-Lambton Business Development Corporation got involved; they provided the financing he wanted. “[The SLBDC] is very helpful and accommodating”, said Bellavance.
His work may be tailored to repairing cars, but Bellavance’s entrepreneurial experience can apply to any new business owner. Before taking over St. Clair Auto Repair, he did not realize the challenges of human resources and administering the staff. “Fixing the cars is the easy stuff – it’s managing the people that is challenging”, Bellavance adds. That may be why a part of his advice was to “surround yourself with great people, give them the tools that they need and let them do their job.” It is important to provide value to not only your customers, but also to your staff.
For Bellavance, the best part of being an entrepreneur is that you are able to control your future. Of course, in order to succeed and earn that control, a new entrepreneur needs to put in a lot of work. “Put in extra time at the beginning and stay focused – begin with the end in mind.”
St. Clair Auto Repair is located at 856 Confederation St. and you can contact them at (519) 337-3842 for a free estimate or any other inquiries. You can also find them on their website at www.stclairautorepair.ca .